Title:
IMPORTANCE OF USER-CENTERED DESIGN: "iTunesU Siena" EXPERIENCE

Authors:
Dr. Antonio Giardi

Abstract:
In this article I add a further testimony in favor of the use of User-Centered Design methodology in the design of computer systems. The experience that I bring is based on three experimentations carried out before placing on-line platform "iTunesU Siena" (analysis and design, development of a prototype, the prototype evaluation, redesign of the platform, deploying a second prototype, new evaluation , platform release). Adopt the UCD and add it within the processes of design requires, for a company, both a change of mentality and a change in procedures. Thanks to the design User-Centred can "evolve", questioning their rigidity and become more flexible companies.